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Cognitive Training Development and BcID Training

Aetna engaged Carr Knowledge in establishing Cognitive Training Development for the A1 Advocate Call center. The results were we reduced the training to about 1/2 the time. Listen and imagine what the results will be for you as Danny shares the results in these videos.

Aetna was founded in 1853 in Hartford, CT. Aetna is committed to providing individuals, employers, health care professionals, producers and others with innovative benefits, products and services. Aetna is now a subsidiary company of CVS Health Corporation. Discover more about our organization.

BcD Results
Then & Now


Change Since BcD
Numbers Explanation


BcD Testimonial
Nested Egg Chunks


BcD Process Opportunities